PARKERBRAND DELIVERY: DIRECT FROM US TO YOU
We know that when you’ve bought something on-line you want it to arrive quickly, safely and in perfect condition. You’ve researched, read the lively product description, maybe even called our Service Team to ask a question. You may even have ordered on the phone at that moment. You may have ordered from the comfort of your sofa through our super simple ordering system on our website.
No matter how you’ve ordered be sure that we’ll be dispatching swiftly and working in tandem with our delivery partners to make sure it gets to you safely. It’s no more than you should expect, and it is certainly what we aim for every time, for every delivery.
OUR DELIVERY PARTNERS
We know that the performance of our delivery partners counts. To this end you’ll see that we work with delivery companies that have true global experience and are in effect household names such as DPD and DHL.
No matter which delivery service you select, you can be sure that your item will be dispatched in a very timely fashion with the company that is best placed to deliver where ever you are be that the UK mainland, Highlands and Islands, or Western Europe.
We choose the carrier that will deliver your item for good reason. We calculate the optimum delivery based on date such as the weight, size and other vital statistics of your order. For these reasons we can’t offer you the choice of which carrier to use. Please trust us to put all of our expertise and knowledge into play to get your goods on the way.
WHEN YOU ORDER
When you order you are offered delivery options depending on your location and crucially the time in which you are ordering. This is made clear on the delivery tab on the item that you are ordering.
If you order BEFORE 2pm on a WEEK DAY, we shall be able to dispatch your order the same day. You can select free delivery if available for your delivery location and you can expect your delivery to be with you very speedily.
If you would like your order to be with you the NEXT DAY from MONDAY to THURSDAY , we ask you to order before 2PM on a WEEK DAY. This means that the delivery company will do their upmost to get it to you the very next day. They seldom fail!
If you order BEFORE 2PM Friday you can opt for a SATURDAY DELIVERY and our delivery partners will work hard to get it to you.
If you order after 2PM on a Friday YOUR ITEM WILL NOT BE DISPATCHED UNTIL MONDAY MORNING. If you have ordered using the NEXT DAY service, you can expect it to arrive on Tuesday. If it’s free delivery you can expect our delivery partners to get it to you
BIG AND BULKY ITEMS
We always aim to dispatch you orders with precision and speed; you’d never expect less from us.
To our regret, with large, bulky and heavy items such as our Generators, Water Pumps and our Lawnmower range we are not able to guarantee next day delivery. We shall certainly dispatch them immediately on a next day service but due to the nature of the consignment they may take just a little while longer.
THANK YOU, MERCI, DANKE, GRAZIE!
We’d like to take a moment to thank our customers all over the UK and Western Europe. Our company is growing faster than ever and we are working hard to keep the values that were the founding principles of ParkerBrand. It’s at the top of our list so we can be at the top of our game for you.